Sales Policy – TurboX247
At TurboX247, we are committed to providing our customers with high-quality bladeless mini handheld fans and an excellent shopping experience. This Sales Policy outlines our terms regarding orders, shipping, payments, returns, and warranty to ensure transparency and customer satisfaction.
1. Ordering Process
Placing an order on TurboX247.com is simple and secure:
- Browse our products and select your desired item.
- Add the item to your cart and proceed to checkout.
- Provide accurate shipping and billing details.
- Choose a payment method and complete the purchase.
- You will receive an order confirmation via email once your purchase is successful.
If you encounter any issues during the ordering process, please contact us at info@hotevis.xyz or call (301) 375-7734 for assistance.
2. Payment Methods
We accept a variety of payment options to ensure convenience, including:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay & Google Pay
- Buy Now, Pay Later options (if available)
All transactions on our website are secured with SSL encryption to protect your personal and financial information.
3. Shipping & Delivery
We strive to process and ship orders as quickly as possible. Our shipping policy includes:
- Processing Time: Orders are processed within 1-2 business days.
- Delivery Time: Standard shipping takes 3-7 business days, while express shipping takes 2-3 business days.
- Shipping Fees: Free standard shipping is available on orders over a certain amount (check our promotions).
We ship across the United States. For international shipping, please contact our support team.
4. Return & Refund Policy
We want you to be fully satisfied with your purchase. If you are not happy with your TurboX247 bladeless mini fan, you may return it under the following conditions:
- Return Period: Items can be returned within 30 days of purchase.
- Condition: The product must be unused, undamaged, and in its original packaging.
- Refund Processing: Once we receive your returned item, we will inspect it and issue a refund within 5-7 business days.
To initiate a return, please email info@hotevis.xyz with your order details. Return shipping costs may apply unless the product is defective or damaged upon arrival.
5. Warranty Policy
All TurboX247 bladeless mini fans come with a 12-month warranty covering manufacturing defects. The warranty does not cover:
- Normal wear and tear.
- Damage caused by misuse, accidents, or unauthorized modifications.
- Issues caused by improper storage or exposure to extreme conditions.
For warranty claims, contact our support team at info@hotevis.xyz with your proof of purchase and product details.
6. Order Cancellations & Modifications
If you need to cancel or modify your order, please contact us within 12 hours of purchase. Once an order has been processed, we may not be able to make changes.
7. Contact Us
For any inquiries regarding our Sales Policy, feel free to reach out to us:
📍 Address: 6934 MD-210, Bryans Road, MD
📞 Phone: (301) 375-7734
📧 Email: info@hotevis.xyz
At TurboX247, customer satisfaction is our priority. We appreciate your trust and look forward to serving you with the best portable cooling solutions!